In order to use the Application, you must agree to the Policy. Before agreeing to the Policy, please read all the articles of the Policy. In using the Application, you must also agree to the Fire Emblem Heroes User Agreement. This Policy comprises a part of the Fire Emblem Heroes User Agreement.
Use of the Application is restricted to Customers ages 13 or older. If you are 13 years of age or older, but are less than the age of majority where you live, you must have a legal representative, such as a parent or guardian, to accept this Policy on your behalf.
Nintendo may collect the following types of information from you when you use the Application.
1.1 Information about You
When you use the Application, Nintendo may collect certain information you provide. This information could include some or all of the following: your country or region of residence, your language setting, user nickname, your opinion, your inquiries, and your friend relationships.
1.2 Information Nintendo Collects When You Use the Application
Nintendo may collect information about your use of the Application and your actions within the Application. This could include following information about your device, your interactions with other users, content that you create, and your purchases.
1.2.1 Information about Your Device and Connection Environment
Nintendo may, from your device, collect information about your device and your connection environment, such as the product model, operating system, internet service provider, device settings, IP address, and other identifiers unique to the device.
1.2.2 Information about Your Use and Your Interactions with Other Users
When you use the Application or interact with other users on the Application, Nintendo may collect the content you create, the information that you provide, and your usage history. This could include information about your game play, purchase history, relationships with other users, images, and crash reports.
1.2.3 Information about Your Purchases
When purchasing Paid Content in the Application, Nintendo will not directly obtain information about the purchase (payment information such as credit card numbers, account authentication information, and contact information such as billing address), since payment of Paid Content is handled by third party payment services. However, when needed, Nintendo may obtain the above information from the payment services companies after the fact.
1.2.4 Your Account Information on the Nintendo Account Service
When you link your Nintendo Account with the Application, Nintendo may collect information related to your Nintendo Account, such as your login credentials, profile, relationships with others, and your use history.
1.2.5 Information about Your Account on Third Party Services
When you link your Application with a third party service, Nintendo may collect information related to your account on such third party service, such as your login credentials, profile, and relationships with others.
Nintendo may use your information for the following purposes. Unless otherwise permitted by law, Nintendo will obtain your consent in advance before using your information for any purpose not related to those described in this Policy.
2.1 Providing Services on the Application
Nintendo may use your information to provide and maintain services on the Application, to protect you and Nintendo, to prevent and investigate illegal activities, and to prevent and investigate violations of the Fire Emblem Heroes User Agreement.
2.2 Market Research for Service and Product Improvement
Nintendo may use your information for Nintendo and third parties to improve services and products, and to develop and provide new services.
2.3 Advertisement and Marketing
Nintendo may use your information to provide you information about services and products of Nintendo and third party companies. This may include introductions of features specific to you, customized content recommendations and offers, and advertisements and promotions tailored to you (including through the notification page of the Application, within a Linked Service, or within services that Nintendo provides).
2.4 Provision of Nintendo Account Services
If you link the Application to your Nintendo Account, Nintendo may use information collected through the Application to provide and maintain the services provided through the Nintendo Account to protect Nintendo and other users, and to research and prevent illegal acts or violations of Nintendo's user agreements. This includes creation of friend relationships on the Nintendo Account based on your friend relationships on the Application, and using information obtained through the Application to send notifications about the Application or the services provided through the Nintendo Account to the email address registered on the Nintendo Account.
2.5 Inquiry Handling
If you make inquiries to Nintendo about problems occurring in your use of the Application, Nintendo may use your information to resolve such problems.
2.6 Creation and Provision of De-Identified Data
Nintendo may provide your information to its third party partners to improve usability of products and services, and as a reference for developing new products and services. In this case, the information will be provided in a de-identified format, and Nintendo will prohibit any activities that would re-identify you as an individual from this information.
2.7 Creation and Provision of Statistics Information
Nintendo may use your information for statistical purposes in an anonymized format in which you cannot be identified as an individual. Nintendo or third parties appointed by Nintendo may use this information to improve services, operations, and marketing activities, to improve the usability of products and services, and as a reference for developing new products and services.
Nintendo may share your information with a third party in the following cases.
3.1 Disclosing to Other Users within The Application
Your information, such as your user nickname, appearance of the player and content that you create may be disclosed to other users as part of the use of the Application.
3.2 Third Party Processing of Information
Nintendo may delegate the processing of your information to its affiliated companies and sub-contractors based on instructions from Nintendo.
3.3 Shared Use among Affiliated Companies
Nintendo may share and jointly use your information with the companies listed here for the purposes specified in Article 2. In this case, Nintendo is responsible for the protection of your information and its consistent usage with this Policy.
3.4 When Nintendo Has Your Consent
In some cases with your consent, Nintendo may share your information with a third party.
3.5 When Required by Law
When disclosure is required by law, Nintendo may disclose your information to a third party without your consent.
4.1 Disclosure and Revision of Your Information
In some cases you may be able to revise or delete the information you have provided to Nintendo, or exercise control over certain uses of that information, through the settings on the Application. You may also request details about revisions, additions, and deletions of the information you provided and the information Nintendo gathered about you through the Application by submitting a request to the Nintendo contact points for inquiries described in this Policy.
However, Nintendo may decide not to disclose certain details about your information to you if any of the following situations apply. Nintendo will, without delay, inform you if Nintendo decides not to disclose some or all of your information.
If disclosing such information could result in a violation of the rights of you or a third party, such as physical harm or financial malfeasance.
If disclosing such information could cause a considerable impact on the reasonable conduct of Nintendo's business.
If disclosing such information would violate other laws.
4.2 Disabling Cookies
Through your browser settings, you may be able to disable cookies or receive warnings when cookies are sent. If you disable cookies, you may become unable to use some or all of the features of the Application.
Nintendo uses reasonable measures, and has established reasonable safeguards, to help protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration and destruction.
To the extent necessary to achieve the purpose of use set forth in Article 2, your information will be transferred, retained and processed not only in Japan but in several countries of the world including the countries where Nintendo's sub-contractors and Nintendo's affiliated companies set forth in Article 3.3 locate. Nintendo takes appropriate measures to protect your information in accordance with any applicable laws.
Nintendo may change this Policy at any time. Revisions to this Policy shall be posted on the Application, and shall be effective as of the time of their posting. When using the Application, please check the newest version of the Policy at all times.
If you would like to contact Nintendo about this Policy or how your information is handled by Nintendo, you may fill out and send the inquiry form within the Application, or such other method designated by Nintendo.